Pivotal Health Solutions is committed to meeting regulatory and customer requirements from product conception through end of life. It is the policy of Pivotal Health Solutions to deliver defect free products and service on time. Processes and controls will be implemented so tasks are preformed properly the first time and to ensure products and services provided to our customer and internal operations meet established requirements. Quality, continual improvement and customer satisfaction are the personal responsibility of each employee.
Quality Objectives
- To provide excellent product performance from innovative devices and services.
- To operate efficient manufacturing processes.
- To maintain a suitable and effective Quality System.
- To maintain strong regulatory compliance.
- To maintain a culture of continuous improvement.
- To provide suitable and responsive customer service.
- To reinforce employee commitment to quality, efficiency and “The Pivotal Health Solutions Way”
Pivotal Health Solutions Mission Statement
Pivotal Health Solutions was formed with the mission of becoming one of the leading manufacturers and suppliers of products to the industries we serve. This will be accomplished by providing our customers with products and services that meet or exceed their expectations for quality, performance and cost effectiveness. Quality people and quality businesses practices will be the foundation for providing products that help others.
Products
Rather than simply repeat what others had already done, we asked bodywork professionals from around the world, "How can we make the best table for you?"
Based on their input, we worked with engineers, custom furniture makers, and architects to develop a line of tables designed to exceed your expectations. We've made tables that are tremendously strong yet lightweight, whisper silent, aesthetically beautiful and easy for you to use. Our tables will be as solid and reliable 20 years from now as the day they were made.
Our ultimate satisfaction comes from making a massage table that will enhance your work each and every time you use it.
In addition to the premium quality of our products, you will appreciate access to a full range of product models, fabrics and colors to choose from. We also offer a wide selection of innovative options and accessories beyond our website display. If you would like help determining the perfect table for your needs, please call us to receive a thoughtful, professional consultation with our extremely helpful customer service team. You will be treated professionally and honestly every time you call.
Craftsmanship
Superior craftsmanship--the kind that produces a massage table that will last you a lifetime--stems from a combination of exceptional design and happy, dedicated craftspeople. At Custom Craftworks, we consider our employees a part of our family and consider it a responsibility to provide the surroundings, atmosphere and equipment to facilitate their very best work. The results are evident in the quality of the products they produce.
In addition, each and every Custom Craftworks massage table or chair is extensively inspected and tested before it leaves our factory. Other companies only spot-test, but you can be confident that the Custom Craftworks table you purchase has been carefully crafted and rigorously inspected to ensure it is all that every one of our tables is meant to be.
Customer Service
We are committed to providing truly exceptional, responsive customer service. Whether you need help determining a suitable table or table options, are simply seeking information or are experiencing a problem with a product, you will always be treated with respect and concern.